Front Desk Coordinator

Front Desk Coordinator

Comprehensive Medical Care is seeking a qualified candidate to fill the position of Front Desk Coordinator. We are a multi-specialty, outpatient rehabilitation practice located in Central New Jersey. Our office currently offers Orthopedic Surgery, Interventional Pain Management, Neurology, Chiropractic Care, Physical Therapy, Occupational Therapy, Physical Medicine & Rehabilitation, and Acupuncture.

Essential Job Responsibilities

  • Organizing patient and provider schedules including patient follow-up for missed appointments.
  • Clerical responsibilities, including sending/receiving/filing patient medical records; communicating with local clinics to obtain lab/x-ray reports, hospital notes, referral information, etc.
  • Monitoring and answering phone lines and obtaining patient information/intake and ensuring their medical benefits cover services in question
  • Use practice management software to match medical providers’ availability with patients’ preferences in terms of date and time.
  • Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns. Provides daily schedules to medical providers prior to each day’s visits.
  • Update of the “Five Point Check-List” for evaluations, diagnostics, DME and rehabilitation and Schedule Office Hours.
  • Other duties as assigned.


  • Knowledge of healthcare and medical practice protocols related to scheduling appointments.
  • Knowledge of medical anatomy and physiology terminology is a plus.
  • Adherence to HIPAA standards.
  • Knowledge of Microsoft.
  • Ability to communicate effectively with physicians/clinicians about scheduling preferences.
  • Excellent communication skills for both in-person interactions and phone-based interactions.
  • Ability to produce reports about appointment patterns as needed.

Salary & Benefits:

  • $18.00 – $23.00 per hour
  • Health, dental and vision
  • 401K plan with employer contribution
  • AFLAC benefits


An opening in Edison, NJ and Monroe, NJ

Apply Today!

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